Privacy Policy

This Privacy Policy outlines the practices of V & A Ltd (“we,” “us,” or “our”) regarding the collection, use, disclosure, and protection of personal information from users (“you” or “users”) of the website (“Website”). We are committed to protecting your privacy and ensuring the security of your personal information. By using our Website and services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect personal information to provide and improve our products and services. The types of information we collect may include:

Contact Information: Your name, email address, phone number, and postal address.
Purchase Information: Details of the products you purchase from us.
Payment Information: Payment card details and billing information for transaction processing.
Usage Data: Information about your interactions with our Website, such as pages visited and browsing behavior.
Communication Data: Information provided when you contact us, including email correspondence and customer support inquiries.

Use of Your Information

We use your personal information for various purposes, including:

Providing Services: Deliver the products you purchase from us.
Transaction Processing: Processing payments and managing billing.
Customer Support: Responding to your inquiries and providing assistance.
Communication: Sending you updates, newsletters, and promotional materials.
Analytics: Analyzing usage patterns to improve our Website and services.
Legal Compliance: Fulfilling legal obligations and protecting our rights.

Legal Basis for Processing

Our legal basis for collecting and processing your personal information is typically one of the following:

Contractual Necessity: Processing is necessary to perform the contract with you for our products and services.
Legitimate Interests: Processing is based on our legitimate business interests, such as improving our services and marketing.
Consent: We may seek your consent for certain processing activities, like sending promotional emails.

Sharing Your Information

We may share your personal information with:

Service Providers: Third-party service providers who assist us in delivering our services.
Legal Authorities: When required to comply with legal obligations or respond to lawful requests.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.

International Data Transfers

Your information may be transferred and processed in countries outside the European Economic Area (EEA). We will ensure appropriate safeguards are in place to protect your data during such transfers.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access, rectify, or erase your personal information. You can also object to or restrict certain processing activities. To exercise these rights, please contact us at the information provided below.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: [email protected]


Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our Website with its effective date.

By using our Website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

This Privacy Policy is in compliance with the General Data Protection Regulation (GDPR) as of the last update date.